This month, employees Shirley Bailey and Christine Cummings fill us in on life on the payroll team…
When did you start working at Jempsons?
S: I joined in December 1999. They started me off doing self-billing for British Gypsum and I thought, ‘If I have to do this again, I am leaving!’
C: September 2016. I came in because they needed an extra pair of hands.
How has your job changed since you started?
S: I used to check the tachographs against payroll when they were the old wax discs. Technology and legislation have changed the way we work hugely.
C: We have now centralised all personnel records and they are filed in one office, to keep information safe and up to date with Data Protection regulations.
What do you like most about working for Jempsons?
S: The office is extremely friendly and we have a laugh.
C: Yes, for me, it’s the people. I miss work if I am away. I also like the role because it’s varied and very black or white. Everything has to balance and it’s all very logical. I am not a grey area person!
Are there any anecdotes from your time in the office?
Both: What happens in the payroll department has to stay in the payroll department!
This month we are bringing you an insight into the diary of British Gypsum Contract Manager Stephen Parker, 46, from Faversham. He works at the Robertsbridge office and joined the company in 2014.
“My role within the company is to manage the company’s activity on our main contract with British Gypsum, which is for the distribution of plaster board and related products across London and the south east.
“Our main areas of focus are safety and the zero-harm culture, and our on-time delivery performance which is set at 99.5 per cent. These requirements go along way to shaping my work load on a day-to-day basis.
“This is my average Monday. My alarm is set for 5.50am. I have a coffee and check emails on my phone to ensure there are no early morning issues at Robertsbridge. I aim to leave home between 6.45-7.15am. It’s a 39-mile journey from Faversham to Robertsbridge, which usually takes just over an hour, so I generally arrive between 8-8.30am.
“Not that I am a creature of habit, but it’s coffee time while my PC boots up, and then I catch up with the team in the office and establish if everything and everyone is OK, and that everything is running on time.
“Generally, on a Monday, once I’ve checked and responded to any emails, it’s time to generate the weekly driver bonus sheets, which takes a little over an hour, taking various information feeds from our systems. This is then emailed to all relevant stake holders and displayed on the notice boards for the drivers.
“There is a morning production meeting with the customer at 9.45am, which is normally attended by our Operations Manager, and following this we generally catch up with any issues or workstreams that have come from the meeting.
“Next is a 5S housekeeping check on the two areas of the site that are my responsibility – the unit/car park and the diesel pumps. Once completed, these need to be recorded and any corrective actions arranged and documented.
“Back to the office, now it’s time to update the KPIs for the previous week, and display them on the notice board.
“With safety, one of the key business requirements, safety-related conversations are recorded through the customer’s system, so there’s some admin required for anything relevant.
“Between 12-2pm I try to just make myself available to cover the phones or the front desk while the operations team have their lunches (as I tend not to).
“As we get into the afternoon, I again review and respond to any emails, customer requests, conference calls, any of the previous week’s payroll anomalies or anything urgent that comes along.
“There are always project work streams, driver development, KPI and safety reports as well as customer-specific tasks to be attended to.
“The day generally draws to a conclusion between 5.30-6pm. Following the return 39-mile drive home, I do one last check of my emails!”
A piece on the refurb in the British Gypsum newsletter
The Jempsons team at the Robertsbridge office started 2018 in a brand-spanking new space after an impressive refurb. British Gypsum Production Manager Tanya Young implemented the project, ensuring the work was completed in December, after just eight weeks. The state-of-the-art office includes the latest technology and equipment and now provides a spacious and harmonious working environment.
Meanwhile, in other news, we had our five minutes of fame on January 16 when we appeared (albeit briefly!) on BBC Two’s Inside The Factory. The programme saw Gregg Wallace exploring Ribena’s Gloucestershire factory and a Jempsons lorry was seen loading up the blackcurrants. You can catch us on iPlayer now!
A set of photographs that recently landed at Jempsons HQ has got us feeling nostalgic and festive in equal measure.
These pictures date back to the Jempsons Christmas parties of the 60s and feature Chairman Jonathan Jempson and his parents, John and Ada Ruth.
Jonathan is in the first snap but we aren’t going to tell you where he is sitting… can you spot him?
Merry Christmas and a Happy New Year to you all.
Here at Jempsons HQ, we are thrilled to bring you news of some additions to the fleet. We have taken delivery of five DAF FA LF.260 4×2 rigids and are expecting four new Lawrence David double-deck trailers on November 17. Meanwhile, we have also welcomed a new member onto the workforce. Martin Green has left his position at Wyevale Garden Centres to join Jempsons as Palletforce Depot Manager.
The new rigids
“I am used to the corporate commercial world, so coming to work for a family-run business is different but it’s also welcoming and quick to get things done. I recommend working for Jempsons because of the switched-on and loyal team. It’s good to be on board,” says Martin.
In other news, on October 5, MD Mark Chamberlain was among the guests rubbing shoulder with Princess Anne at the opening of the new Palletforce SuperHub in Burton-On-Trent.